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LibChat Widgets  

All 3 widgets on 3 separate pages
Last Updated: Feb 4, 2015 URL: http://testing.v1.libguides.com/charliechats Print Guide RSS Updates

Which Widget - Personal or System? Print Page
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LibChat Dilemma? Not Really!

Q Which LibChat widget should I embed on my page / site?

Updated: Aug 22, 2012
A

Which LibChat widget you use depends on who you want folks to chat with on that page / site.

There are two widgets available, each with its own set of options:

  1. System Widget (Departments): Allows folks to chat with a department they choose or a specific department you set when creating the widget.
    Use this: when you want users to chat with whoever's on chat duty for any given department.
  2. Client Widget (Personal): Allows folks to chat with a specific person.
    Use this: when you want users to chat with you, specifically.

System Widget (Departments)

Note: Only admin-level users can get to the System Chat Widgets area.

  • Go to Admin Stuff > LibChat > System Chat Widgets.
  • Choose which widget you want to create:
    • Slide out side widget
    • In page widget (embedded chat widget)
    • Chat button
  • Choose the department for the widget:
    • All departments, or
    • One specific department
  • Copy the code in the Chat Widget Code box and paste it into any webpage.

If you'd like to customize it in any way, check out all of the options below the Chat Widget Code box!


Client Widget (Personal)

  • Go to LibChat > Client Widgets.
  • Choose which widget you want to create:
    • In page widget (embedded chat widget)
    • Chat button
  • Copy the code in the Chat Widget Code box and paste it into any webpage.

If you'd like to customize it in any way, check out all of the options below the Chat Widget Code box!

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